ARTICLE 1 - SUBJECT OF THE AGREEMENT AND THE PARTIES

1.1. Hereinafter, kito.pet online sales site operated by the SELLER of the Buyer, whose detailed information is provided below, will be referred to as kito.pet hereinafter. It determines the rights, laws and obligations of the parties in accordance with the provisions of the Law No. 6502 on the Protection of Consumers and the Regulation on the Implementation Principles and Procedures of Distance Contracts regarding the sale of products and services made through kito.pet and the delivery of the products to the buyer's delivery address.

1.2. The BUYER is informed about the basic characteristics of the goods or services subject to sale, sales price, payment method, delivery conditions and all preliminary information about the goods or services subject to sale, and the right of "withdrawal", confirms these preliminary information electronically, and then confirms that the goods or services are subject to sale. accepts and declares that it has ordered the services in accordance with the provisions of this contract. Preliminary information and invoice on the payment page of kito.pet are integral parts of this contract.

1.3. SELLER INFORMATION

Title: Kito Pet Products Ticaret A.Ş.
Address: Ornek Mah. Ercüment Batanay Sk. 101 -103B Atasehir / Istanbul 34704
Email : info@kito.pet
Website : www.kito.pet

1.4. BUYER INFORMATION (to be filled when ordering)

Delivery Person :
Delivery address :
Telephone :
Fax :
Email/Username:

ARTICLE 2 - DATE OF THE AGREEMENT

2.1. This contract has been agreed by the parties on the date the Buyer's order on kito.pet is completed and a copy of the contract has been sent to the BUYER's e-mail address.

ARTICLE 3 - AGREEMENT PRODUCTS AND SERVICES

3.1. The details of the products and services ordered by the BUYER, the cash sales amounts including taxes and the quantity information are specified before the payment. All of the products specified in the pre-payment table are hereinafter defined as PRODUCT.

ARTICLE 4 – DELIVERY OF PRODUCTS

4.1. The PRODUCT is delivered to the delivery address specified by the Buyer on the WEBSITE or to the person/organization at the address indicated, packed with its invoice and intact, within 7 days at the latest, this period may be extended in cases of necessity.

4.2. If the PRODUCT is to be delivered to a person/organization other than the Buyer, the SELLER cannot be held responsible if the person/organization to be delivered does not accept the delivery.

4.3. The BUYER is responsible for checking the Product as soon as it is received and when he sees a problem in the Product caused by the cargo, not accepting the Product and keeping a report to the CARGO company official. Otherwise, the SELLER will not accept responsibility.

4.4. Shipping and customs costs are not included in the product prices. All shipping and customs costs are the responsibility of the Buyer.

ARTICLE 5 - METHOD OF PAYMENT

5.1. The BUYER shall confirm the relevant interest rates and the information regarding the default interest separately from the bank, since the forward sales are made only with credit cards belonging to the Banks, and that the provisions regarding interest and default interest will be applied within the scope of the credit card agreement between the Bank and the buyer in accordance with the provisions of the legislation in force. accepts, declares and undertakes. Banks and financial institutions such as credit card, installment card, etc. The term / installment payment opportunities provided by the issuing institutions are a loan and/or the installment payment opportunity provided directly by the mentioned institution; PRODUCT sales realized within this framework and for which the Seller fully collects the price, are not considered as installment sales for the parties of this Agreement, but are cash sales. The legal rights of the seller in cases deemed to be sales in installments by law (including the right to terminate the contract and/or demand payment of the remaining debt together with default interest in case any of the installments are not paid) are available and reserved. In case of default by the Buyer, a monthly default interest of 5% is applied.

ARTICLE 6 - GENERAL PROVISIONS

6.1. The BUYER accepts that he has read and learned the basic characteristics, sales price and payment method of the products displayed on the INTERNET Site and the preliminary information about the delivery and gives the necessary confirmation for the sale in the electronic environment.

6.2. BUYER; By confirming this contract electronically, it confirms that before the conclusion of the distance contracts, the address to be given by the Seller to the Consumer, the basic features of the ordered products, the price of the products including taxes, payment and delivery information are correct and complete.

6.3. The SELLER is responsible for the delivery of the contracted product in a sound, complete and in accordance with the qualifications specified in the order.

6.4. The SELLER may supply a different product of equal quality and price to the Buyer before the contractual performance obligation expires.

6.5. If the SELLER fails to fulfill its contractual obligations in the event that the fulfillment of the product or service subject to the order becomes impossible, it notifies the consumer of this situation before the contractual performance obligation expires and may supply the Buyer with a different product of equal quality and price.

6.6. For the delivery of the product subject to the contract, the signed copy of this contract must be delivered to the SELLER and the price must be paid in the form of payment preferred by the Buyer. If, for any reason, the product price is not paid or canceled in the bank records, the SELLER is deemed to be relieved of its obligation to deliver the product.

6.7. If, for any reason, after the delivery of the PRODUCT, the Bank/financial institution to which the credit card is processed does not pay the price of the PRODUCT to the SELLER, all other contractual rights of the Seller, including the follow-up, are reserved.

6.8. If the product cannot be delivered within 7 days due to extraordinary circumstances (such as weather resistance, earthquake, flood, fire) other than normal sales conditions and the delay exceeds 7 days, the SELLER informs the Buyer about the delivery. In this case, the BUYER can cancel the order, order a similar product or wait until the end of the extraordinary situation. If the price of the PRODUCT is collected in order cancellations, it is returned to the Buyer within 10 days from the cancellation. For credit card payments, the refund is made by way of a refund to the BUYER's credit card.

6.9. In case the payment is made by credit card or a similar payment card, the BUYER may request the cancellation of the payment transaction on the grounds that the card was used against his will and illegally. In this case, the card issuer returns the payment amount to the BUYER within 10 days from the notification of the objection.

ARTICLE 7 – RIGHT OF WITHDRAWAL

7.1. There is no right of withdrawal for the ordered products.

ARTICLE 8 – RIGHT TO RETURN

8.1. Since our food products are within the scope of perishable products, they cannot be returned.

ARTICLE 9 – EVIDENCE AGREEMENT AND AUTHORIZED COURT

9.1. SELLER records (including records in magnetic media such as computer audio recordings) constitute conclusive evidence in resolving any disputes that may arise from this Agreement and/or its implementation; Consumer Arbitration Committees are authorized up to the value declared by the Ministry of Customs and Trade, and in cases exceeding the Consumer Courts and Enforcement Offices in the settlement of the Buyer and the Seller.

9.2. The BUYER declares, accepts and undertakes that he has read all the conditions and explanations written in this contract and the order form that form its integral part, that he has received, examined and accepted all the sales conditions and all other preliminary information.

LIMITATION OF LIABILITY

The SELLER is not responsible for the delays due to the customs rules in the imported country of the purchased product. SELLER DOES NOT WARRANT THAT THE PRODUCTS PURCHASED ARE MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR MEETING YOUR REQUIREMENTS. SELLER MAKES NO WARRANTIES OTHER EXPRESS OR IMPLIED OTHER THAN THESE LISTED HEREIN. IN NO EVENT SHALL THE SELLER'S ENTIRE LIABILITY ARISING FROM THIS AGREEMENT BE MORE THAN THE AMOUNT PAID TO IT.